Privacy Policy

Privacy Policy

Introduction

Welcome to http://personal-care-tierra-verde-texas.primarycareaid.com (hereafter referred to as “Personal Care Tierra Verde Texas,” “we,” or “our”). We are dedicated to maintaining a safe and secure online environment for our users, and protecting your personal information is at the core of our operations. This Privacy Policy details how we collect, use, and safeguard the personal data of our website visitors, application users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website located at http://personal-care-tierra-verde-texas.primarycareaid.com
  • Any mobile applications or services associated with our brand
  • All products and services offered through these platforms
  • Interactions between users and our team via emails, calls, texts, or social media

Please note that this policy does not extend to external links or third-party services accessed from our website. These entities have their own privacy practices, and we encourage you to review their policies before engaging with them.

Processing Activities

This Privacy Policy is relevant when:

  1. You register an account and use our applications or services as an authorized user.
  2. You visit our websites and engage with the content, including interactive features.
  3. You subscribe to our newsletters, marketing emails, or receive communications from us via phone or text messages.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: This includes user names, email addresses, and passwords (encrypted).
  2. Payment Information: Credit card details, billing addresses, and payment history are securely stored for transaction processing.
  3. Financial Information: We may collect bank account details or financial records to facilitate direct deposits or payments.
  4. Purchase Information: Details about products or services purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data for analytics purposes.
  6. Location Data: Geolocation information when you interact with our location-based services.
  7. Feedback: Any reviews, comments, or survey responses you provide to enhance our services.
  8. Social Media Information: User profiles, posts, and interactions from social media platforms if you choose to connect them with your account.
  9. Product Information: Details about products viewed, added to cart, or purchased on our e-commerce platform.

We collect this data through multiple channels:

  • User inputs during registration, profile updates, or account management.
  • Automated tracking technologies such as cookies and pixel tags.
  • Third-party service providers who assist us in processing personal data (subject to their privacy policies).

Cookies

We employ cookies for various purposes, enhancing your experience on our sites:

  • Strictly Necessary: These ensure the basic functionality of our website and applications.
  • Preference: Cookies store user preferences and settings to personalize content.
  • Analytics: We use analytics cookies to track website usage and gather statistical data.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

The duration for which we retain personal data varies depending on the purpose:

  • Financial and transaction data is kept for an extended period due to legal requirements.
  • Purchase history may be stored for customer service and analytics purposes but not beyond the statutory limit.
  • Other types of personal data are retained only as long as necessary for the fulfillment of our services or as required by law.

Once the data’s purpose is fulfilled, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

  • Data encryption during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to identify and mitigate potential risks.

Children’s Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal data from minors. If you believe we have collected such information by mistake, please contact us immediately so we can take the necessary actions.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure: Asking us to delete your data in certain circumstances.
  • Restriction: Limiting the use of your personal data.
  • Portability: Obtaining a copy of your data in a structured format for transfer to another service provider.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising certain data privacy rights.
  • Appeals/Complaints: Filing complaints with supervisory authorities and seeking legal redress if you believe your privacy rights have been infringed.

To exercise these rights or for any data-related inquiries, please contact our Data Protection Officer at the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions, concerns, or requests regarding privacy: